We normally use Royal Mail for smaller items, and a courier for anything larger than a heart or keyring.  If you would rather use a specific courier please email or phone, and we will be able to make arrangements and provide you with a personal quote.

If you purchase multiple items then we will try our best to combine the order into a single parcel, or the most cost-effective way of shipment; in these cases we will refund you the saving that is made via PayPal.  If you'd like to know more about this before you buy, please email and we'll work it out.

We are very happy to ship our products anywhere in the world.  Please can overseas customers email us for a quote, and we will investigate the options.

In the unlikely event that items are damaged in transit, we will replace the item free of charge - please contact us.


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